Notation based on specific commercial transactions

Based on Article 11 of the Act on Specified Commercial Transactions, the products and services handled on our website are clearly stated as follows.

Company Profile

Distributor name: Donut Robotics Co., Ltd.

Representative or General Manager: Taisuke Ono, Representative Director

Distributor Location: 1-17-1, Toranomon, Minato-ku, Tokyo 105-6415 Toranomon Hills Business Tower 15th Floor Donut Robotics Co., Ltd.

Customer contact information (phone number): 03-6804-6139

(Inquiries about products are currently only accepted by email)

Customer Contact (Email): info@donutrobotics.com

Selling price

It is posted on the web page of products and services.

Money that the purchaser should bear in addition to the product price and service fee

Internet connection charges, communication charges, etc. will be borne by the customer.

Payment method and payment period for product and service charges

·payment method

credit card

・ Payment time

Payment will be completed when you enter your credit card information.

<Bill each time> When payment is completed

<Regular billing> When payment is completed, the same day of every month after the following month

When to provide the service

<Bill each time> When payment is completed
<Regular billing> From the time of payment completion to the day before the same day of the month following the contract conclusion date

About cancellation

If the cancellation procedure for the paid plan is not completed by the day before the applicable period

It will be automatically settled from the next month onwards.

If you cancel the usage in the middle of the month, you will be charged for one month.

Also, if the usage start date and cancellation date of the monthly billing product are within the same month,

One month's usage fee will be charged.

Return / exchange of goods

Regarding products, defective products or misunderstandings of our products

In that case, we will accept returns and exchanges at our expense.

Due to the nature of the service, we accept returns in principle.

I can not do it.

Application expiration date

Some payment methods have an expiration date on your application.

Please check the website according to the payment method used.

Operating environment

The operating environment is displayed as needed for each product / service.

Email address when advertising by email

info@donutrobotics.com