Notation based on specific commercial transactions
Based on Article 11 of the Act on Specified Commercial Transactions, the products and services handled on our website are clearly stated as follows.
Company Profile
Distributor name: Donut Robotics Co., Ltd.
Representative or General Manager: Taisuke Ono, Representative Director
Distributor Location: 1-17-1, Toranomon, Minato-ku, Tokyo 105-6415 Toranomon Hills Business Tower 15th Floor Donut Robotics Co., Ltd.
Customer contact information (phone number): 03-6804-6139
(Inquiries about products are currently only accepted by email)
Customer Contact (Email): info@donutrobotics.com
Selling price
It is posted on the web page of products and services.
Money that the purchaser should bear in addition to the product price and service fee
Internet connection charges, communication charges, etc. will be borne by the customer.
Payment method and payment period for product and service charges
·payment method
credit card
・ Payment time
Payment will be completed when you enter your credit card information.
<Bill each time> When payment is completed
<Regular billing> When payment is completed, the same day of every month after the following month
When to provide the service
<Bill each time> When payment is completed
<Regular billing> From the time of payment completion to the day before the same day of the month following the contract conclusion date
About cancellation
If the cancellation procedure for the paid plan is not completed by the day before the applicable period
It will be automatically settled from the next month onwards.
If you cancel the usage in the middle of the month, you will be charged for one month.
Also, if the usage start date and cancellation date of the monthly billing product are within the same month,
One month's usage fee will be charged.
Return / exchange of goods
Regarding products, defective products or misunderstandings of our products
In that case, we will accept returns and exchanges at our expense.
Due to the nature of the service, we accept returns in principle.
I can not do it.
Application expiration date
Some payment methods have an expiration date on your application.
Please check the website according to the payment method used.
Operating environment
The operating environment is displayed as needed for each product / service.
Email address when advertising by email